Explains the advantages and disadvantages of the various approaches that are now being used in today’s society for group decision making. Groups are everywhere in our society, and learning more about them and how to work better in them can enhance the quality of each person’s life. Explains...

In today’s rapidly evolving global marketplace an organization’s survival is becoming increasingly dependent on its ability to change and re‐engineer itself in a way that keeps it competitive. While there are a number of ways to accomplish this, there are two new developments that can be...

In order to survive in today’s current downsizing within the defence sector, Hughes Aircraft Company has risen to the challenge by emphasizing teaming efforts, re‐engineering and adopting concurrent engineering process methods and has developed the integrated product development (IPD)...

States that the use of work teams is becoming more and more prominent in organizations today, and that these work teams are empowered to formulate and solve an organization’s problems and thus involve the naturally occurring dynamic of conflict. Explains that conflict is perceived as negative...

All work environments, give rise to disputes, complaints and grievances on the part of their employees. There are two traditional methods for resolving these conflicts. However, there is a non‐traditional conflict resolution method that is gaining popular acceptance: peer review is a process...

This article focuses on the various important attributes of a self‐directed work team that are necessary to create a successful team effort. These aspects of a successful team were examined through the coaching philosophy of John Wooden, former basketball coach at the University of California,...

Making the most of one′s resources is critical to the success of any manager and those who are able to train their staff to think creatively maximize one of the most valuable assets available to any company: brain power. Re‐examines creativity in relation to the working environment and...

Describes the importance of training and summarizes learning theory. Details the top ten learning methods: videotapes, lectures, one‐on‐one instruction, role plays, games/simulation, case studies, slides, computer‐based training, audiotapes and films. Discusses the factors to consider when...

Makes a necessary and rarely touted distinction as to moral or “good” leadership versus amoral leadership. The most common textbook definitions of business leadership are lacking, because of their lack of a moral stance. Re‐emphasizes the important distinction between a manager and a...

Examines key competences required in US places of work and describes how these can be most effectively taught in the workplace and not the classroom. It is more efficient to train staff in the workplace. Describes vocational training programmes set up at Northern Tube, Pacific First Federal and...