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Service quality in a landlord-small business relationship in shopping centres
Harmse, Cornelia - In: Problems and perspectives in management : PPM ; … 12 (2014) 4, pp. 67-77
Persistent link: https://www.econbiz.de/10010511545
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Achieving customer specifications through process improvement using six sigma : case study of NutriSoil ; Portugal
Baía, Amândio Pereira - In: Quality management journal : QMJ 22 (2015) 2, pp. 48-60
Persistent link: https://www.econbiz.de/10010515931
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Symbolic adoption of ISO 9000 in small and medium-sized enterprises : the role of internal contingencies
Heras-Saizarbitoria, Iñaki; Boiral, Olivier - In: International small business journal : researching … 33 (2015) 3, pp. 299-320
Persistent link: https://www.econbiz.de/10011284333
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Modelling enablers for implementing TQM in autoancillary SMEs
Sharma, Rishu - In: International journal of productivity and quality … 15 (2015) 4, pp. 448-468
Persistent link: https://www.econbiz.de/10011376590
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OEE enhancement in SMEs through mobile maintenance : a TPM concept
Jain, Abhishek; Bhatti, Rajbir; Singh, Harwinder - In: International journal of quality & reliability management 32 (2015) 5, pp. 503-516
Persistent link: https://www.econbiz.de/10011376761
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Exploring the impacts of ISO 9001 on small- and medium-sized social service institutions : a multiple case study
Melão, Nuno Filipe; Gui, Sara Maria - In: Total quality management & business excellence : an … 26 (2015) 3/4, pp. 312-326
Persistent link: https://www.econbiz.de/10011300194
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Innovation, quality and exports : the case of Italian SMEs
Imbriani, Cesare; Morone, Piergiuseppe; Testa, Giuseppina - In: The journal of international trade & economic development 23 (2014) 7/8, pp. 1089-1111
Persistent link: https://www.econbiz.de/10011308208
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The Human Sigma approach to business improvement in tourism SMEs
Sutton, Carley - In: Journal of small business and enterprise development 22 (2015) 2, pp. 302-319
Persistent link: https://www.econbiz.de/10011333012
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Review of continuous quality improvement methodology : enablers, exertion, benefits for SMEs
Doshi, J. A.; Desai, Darshak A. - In: International journal of quality and innovation 2 (2012/14) 3/4, pp. 245-255
Persistent link: https://www.econbiz.de/10011347643
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Levels of innovation within SMEs in peripheral regions : the role of business improvement initiatives
Harris, Richard I. D.; McAdam, Rodney; McCausland, Irene; … - In: Journal of small business and enterprise development 20 (2013) 1, pp. 102-124
Persistent link: https://www.econbiz.de/10009767934