Suggests there is misplaced overemphasis on individual competence levels and not enough attention paid to team competency. Feels that individual competencies need to be seen in the context of what a team requires to perform well. Presents nine major team competency factors and a resulting team...

Posits that quality performance requires a team effort and that success depends mostly on an individual′s ability to manage people as well as materials. Presents the Margerison‐McCann Team Performance Index (TPI) as a means to measure this. Concludes that the key to using the TPI is in...

Outlines five communication skills suggested to the authors as being of major importance: enquiring, diagnosing, summarizing, proposing and directing. Presents the relationship of these skills to either a problem‐centred or solution‐centred focus by way of an easy‐to‐use model. Outlines...

Outlines the eight main types of work on offer in any organization and presents a “teamwork wheel” which incorporates these eight categories and the skill of “liking” which is common to all types of work. Gives the results of a questionnaire which aimed to indicate the work preferences...

Reports on how the Types of Work Index was used to ascertain roles of boutique managers in the LVMH group. Discusses what the different roles involve. Concludes that the exercise is a useful way for managers to share and compare information on their roles, and that they can thus learn from one...

Managers at a firm of 7,000 workers were included in a plan drawn up for executive development which had the typical problems relative to size and nature. Encouraged to discuss problems and put forward ideas and agendas, the managers showed higher commitment and in the environment provided...

Good management practice assumes a capacity for accurate self‐analysis in respect of one′s job and performance. Yet it is surprising how long it takes some managers to acquire this. Provides two models which have been tried and tested for this very purpose.

We live in the age of the high‐flyer – fast‐rising movers and shakers destined to transform sluggish corporations into entrepreneurial gems. The downside of such simple strategies is finding high‐flyers and then controlling them. Offers words of advice.

Personal responsibility and choice is a key element of management development. Looks at self‐development and management roles, and the ways in which managers can learn to take on and adapt to various situations. This means taking on a job and learning the wide range of roles that go with that...

Gives advice on topics relevant to the techniques employed in management counselling and consultancy. Shows that all managers can give and receive useful input and the experience garnered can then be usefully passed on to others. The receptiveness of managers to these comments and advice is of...