Over the past three decades the Professional Service Firm (PSF) sector has emerged as one of the most rapidly growing, profitable, and significant in the global economy. In 2013 the accountancy, management consulting, legal, and architectural sectors alone generated revenues of US$ 1.6 trillion...

New trends and developments in the management of education are revealed. This article assesses the extent to which the management style of “excellent organisations” can be applied to education authorities.