"This book explores the nature of the new challenges confronting citizens and local governments in the field of urban governance, exploring the role that Web 2.0 technologies play to promote citizen participation and empowerment in the city government"--Provided by publisher.

This book provides a systemic-based inquiry platform to explore boundaries, limits, and advantages of information and communication technology use in the public decision making processes. With theoretical and practical contributions, this publication examines the impact of governmental...