Purpose – This paper aims to examine the direct and indirect effects of the use of electronic markets (e‐markets), access to online data and trading partner collaboration on operational performance. Design/methodology/approach – This study involved survey data from 233 Australian firms....

Purpose – The purpose of this paper is to provide insights into the implementation of e‐business processes in the procurement area of a healthcare supply chain when multiple stakeholders are involved. Design/methodology/approach – A single longitudinal case study spanning three years is...

Purpose – The purpose of this paper is to define and explore the concept of financial supply chain strategy in a global business environment. The paper aims to illustrate the concepts with a detailed case study of Motorola's global financial supply chain. Design/methodology/approach – This...

Intel is the world’s largest producer of integrated circuit chips and has customers around the world. But it also faces stiff competition from companies such as Advanced Micro Devices, Motorola and Texas Instruments. In 1997, Intel began to look into e‐business. Right from the start the...

Now that the hype is well and truly over, a cooler analysis of the costs and benefits of e‐commerce can begin. What is becoming increasingly apparent is that each company’s experience is different – from the reasons why they adopted an e‐commerce strategy, to the practical challenges...

When people in Michigan had hard‐wearing outdoor clothing on their shopping list, it’s a good bet they’d be off to Getz’s family‐run store which had been in business for the past 100 years and had built up trust between generations of customers and suppliers. Getz had been retailing...

A recent advertisement on British television made great play of the fact that there is no substitute in the business world for face‐to‐face contact. Two firms were vying for a contract and the winner was the one whose boss crossed the Atlantic to deal in person with the commissioning...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – Scans the top 400 management publications in the world to identify the most topical issues and latest...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – Explores how the growth of online auctions is affecting businesses. Design/methodology/approach – This briefing is prepared by David Armes, Co‐founder of Ivo Business Solutions. Findings – Online auctions are the latest tool being used by organizations to reduce costs and...