Introduction to performance coaching -- Nature of performance coaching -- Roles and responsibilities of performance coaches -- Competencies of performance coaches -- The performance coaching and management process -- Practices in the performance coaching and management process -- The performance...

In theory, managers serve as guides, directors, decision makers, and energizers for their employees. Unfortunately, few managers have, themselves, been trained in the skills and techniques to get the best results from their employees, and managerial styles can run the gamut from...