Acknowledgments -- The performance management process and employee engagement : an introduction -- Understanding performance appraisal -- Building a climate of trust -- Setting meaningful and effective goals -- Meeting the feedback challenge -- Recognizing employee performance -- Learning about...

Introduction -- The paradigm of the charismatic leader -- Leadership and authority -- Leadership after the death of god -- How to lead with words -- Authentic leadership and its mirror -- Images of leadership -- Followership -- Conclusion -- Bibliography -- Index