Design – the purposive application of creativity to all the activities necessary to bringideas into use either as product (service) or process innovations1 – could and shouldmake and important contribution to the performance of every firm. The designprocess is inextricably linked with...

Every now and then a disruptive event happens, such as the invention of the internet,that changes markets, industries, even societies. Successful well-managed companiesthrive in mature markets by focusing on doing what they do, just a little bit better.Consequently, when a disruptive event, such...

Managing Innovation is an established, bestselling text for MBA, MSc and advanced undergraduate courses on management of technology, innovation management and entrepreneurship. It is also used widely by managers in both the service and manufacturing sectors