As banks, securities houses, and insurance companies offer increasingly similar services, how have their human resource needs changed? An analysis of survey data reveals that all three industries have come to rely more heavily on high-skilled labor; however, the educational and occupational...

In recent years, the UK government skills policy has emphasised the role of workforceskills development as a key driver of economic success and improving productivityacross all sectors of the economy. The importance of skills (as a vehicle for enhancingproductivity performance) is highlighted...