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Organizational behavior : human behavior at work

Newstrom, John W. - 2011 - 13. ed., internat. ed.

Persistent link: https://www.econbiz.de/10004960897

Work it out : using personality type to improve team performance

Krebs Hirsh, Sandra; Kise, Jane A. G. - 2006 - Rev. ed, 1. print.

Persistent link: https://www.econbiz.de/10004912371

Effects of managerial communication as moderated by LMX and trait NA

Sniderman, Pat; Fenton-O'Creevy, Mark; Searle, Rosalind - In: Journal of managerial psychology 31 (2016) 6, pp. 1074-1090

Persistent link: https://www.econbiz.de/10011598662

The emotionally intelligent team : understanding and developing the behaviors of success

Hughes, Marcia; Terrell, James Bradford - 2007

Persistent link: https://www.econbiz.de/10004890092

The coaching connection : a manager's guide to developing individual potential in the context of the organization

Gorrell, Paul; Hoover, John - 2009

Persistent link: https://www.econbiz.de/10004943927

Performance and political skill in personal reputation assessments

Laird, Mary Dana; Zboja, James J.; Martinez, Arthur D.; … - In: Journal of managerial psychology 28 (2013) 6, pp. 661-676

Persistent link: https://www.econbiz.de/10010126167

Antecedents of trust in supervisors, subordinates, and peers

Knoll, Dana L.; Gill, Harjinder - In: Journal of Managerial Psychology 26 (2011) 4, pp. 313-330

Purpose – The purpose of this paper is first, to assess the generalizability of the Integrative Model of organizational trust to the development of workplace trust in upward, downward, and lateral relationships. Second, it examines the relative importance of ability, benevolence, and integrity...

Persistent link: https://www.econbiz.de/10014888181

Performance and political skill in personal reputation assessments

Dana Laird, Mary; Zboja, James J.; Martinez, Arthur D.; … - In: Journal of Managerial Psychology 28 (2013) 6, pp. 661-676

reputation. Design/methodology/approach – Ninety‐eight triads from a Midwestern manufacturer provided data. Employees rated their … political skill, supervisors rated the employees' job performance, and coworkers rated the employees' personal reputation. The … skilled employees, but not for individuals low in political skill. Research limitations/implications – Job performance was …

Persistent link: https://www.econbiz.de/10014889278

Loyalty building, relational trade‐offs and key service employees: the case of radio DJs

Arbore, Alessandro; Guenzi, Paolo; Ordanini, Andrea - In: Journal of Service Management 20 (2009) 3, pp. 317-341

Purpose – Interpersonal relationships can be a key success factor in many service businesses. A capable disc jockey, for example, may help a radio station in improving customer satisfaction. But does he/she help in building customer loyalty too? What happens if this employee leaves the...

Persistent link: https://www.econbiz.de/10014894333

Transitional and quasi-objects in organization studies : viewing Enron from the object relations world of Winnicott and Serres

Carr, Adrian; Downs, Alexis - University of Western Sydney; College of Social and …; … - 2004

It is proposed to examine how these two different models of human relations - that of Winnicott and Serres - illuminate features of contemporary organizational life.With these models, one can view recent scandals in the USA, specifically the implosion of the energy firm, Enron. Previous accounts...

Persistent link: https://www.econbiz.de/10009482006