Knoll, Dana L.; Gill, Harjinder - In: Journal of Managerial Psychology 26 (2011) 4, pp. 313-330
Purpose – The purpose of this paper is first, to assess the generalizability of the Integrative Model of organizational trust to the development of workplace trust in upward, downward, and lateral relationships. Second, it examines the relative importance of ability, benevolence, and integrity...