Because organisational management systems tend to grow organically over time, they are often at cross‐purposes with … overall objectives, systems and cultures. This phenomenon is examined with particular attention paid to personnel management …

had the total commitment of top management. In the belief that excellence in customer service was the key to maintaining …, and improving market position, top management in the society undertook an intensive training programme in leadership as a …, management by walkabout, peer/subordinate relations, leadership and culture, as well as the leader as communicator, delegator …

As manufacturers contemplate changing or modifying outmoded operations systems, management must be aware of the key …) and manufacturing resource planning (MRP II), rely on an essential feature – total employee involvement. Management must …

Total quality management necessitates the co‐operation and enthusiasm of all employees. Implementation issues are … examined, including inspection of the process, rather than the outputs; co‐operation; human resource; management; communication …. The ideas of Dr W. Edwards Deming, US management scientist who helped rebuild the post‐war Japanese economy as an adviser …

Some ideas are expounded about how to get published in management or marketing publications. First, almost anyone with …

statistical and mathematical principles and the use of management information systems. The creativity approach in its modern form …

difficult tasks facing management today. The value of developing a corporate mission statement with a vivid vision to enhance …