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Assessing business excellence : a guide to self-assessment
Porter, Leslie J.; Tanner, Steve J. - 1996
Persistent link: https://www.econbiz.de/10004309048
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Quality management in the 21st century : implementing successful change
Oakland, John S.; Tanner, Steve J. - In: The principles and practice of change, (pp. 124-146). 2009
Persistent link: https://www.econbiz.de/10003823433
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Quality management in the 21st century : implementing successful change
Oakland, John S.; Tanner, Steve J. - In: International journal of productivity and quality … 1 (2006) 1-2, pp. 69-87
Persistent link: https://www.econbiz.de/10006010937
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Cases in total quality management
Oakland, John S.; Porter, Leslie J. - 1994
Persistent link: https://www.econbiz.de/10000373534
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Quality costing for total quality management
Porter, Leslie J. - In: International journal of production economics 27 (1992) 1, pp. 69-81
Persistent link: https://www.econbiz.de/10001124483
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Evaluating the operation of the European quality award model for self-assessment
Porter, Leslie J.; Oakland, J. S.; Gadd, K. W. - 1998
Persistent link: https://www.econbiz.de/10004560701
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Cases in total quality management
Oakland, John S.; Porter, Leslie J. - 1994
Persistent link: https://www.econbiz.de/10004179307
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Total quality management--the critical success factors
Porter, Leslie J.; Parker, Adrian J. - In: Total quality management 4 (1993) 1, pp. 13-22
Persistent link: https://www.econbiz.de/10007218142
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TQM Self-assessment in the UK
Finn, Mark; Porter, Leslie J. - In: The TQM magazine : the international bi-monthly for … 6 (1994) 4, pp. 56-61
Persistent link: https://www.econbiz.de/10007140299
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Quality costing for total quality management
Porter, Leslie J.; Rayner, Paul - In: International Journal of Production Economics 27 (1992) 1, pp. 69-81
Persistent link: https://www.econbiz.de/10005414308