"This book discusses the importance of understanding and implementing customer knowledge management and customer relationship management into everyday business workflows and highlighting the changes that the Internet and social media have brought to consumer behavior"--

Neue Kommunikationstechnologien, Internet, Gentechnik - drei Beispiele, die zeigen, dass Technik ein wesentlicher Faktor des Wandels moderner Gesellschaften ist. Wann, warum und wodurch können neue Technologien bestehende Strukturen und Regeln destabilisieren und soziale Veränderungen...

"This book discusses the importance of understanding and implementing customer knowledge management and customer relationship management into everyday business workflows and highlighting the changes that the Internet and social media have brought to consumer behavior"--Provided by publisher.

German state subsidies for photovoltaic (PV) electricity generation now amount to over 200 million euros per month. Yet PV in Germany is only 30% as economically efficient as wind power, while up to 19 times as much energy would be saved if the same funds were used to thermally renovate homes....