Purpose The author believes it is possible to select a better strategy for improving leadership effectiveness. His hypothesis: although leadership cannot be taught, paradoxically, leadership can be learned. Design/methodology/approach The playbook for developing potential leaders comprises these...

Purpose – This masterclass seeks to identify the leaders others should emulate, what’s are best practices, how did the acclaimed exemplars get to be leaders, and what can we learn from their stories? Design/methodology/approach – The author, a veteran practitioner and long-time observer of...