Mit ihren spezifischen Eigenheiten, charakteristischen Stärken und Schwächen unterscheiden sich Mittel- und Kleinbetriebe fundamental von Großunternehmen. Zwangsläufig erfordert daher auch die Führung von Mittel- und Kleinunternehmen eine Betriebswirtschaftslehre, die auf die besonderen...

Purpose: Demand forecasting is a challenging task that could benefit from additional relevant data and processes. The purpose of this paper is to examine how big data analytics (BDA) enhances forecasts’ accuracy. Design/methodology/approach: A conceptual structure based on the design-science...

Purpose: The purpose of this paper is to reveal the effects of different technology access modes on the successful integration of technological innovations. From the perspective of logistics service providers (LSPs), theoretical and managerial implications for the process of technology adoption...

Purpose: This study aims to observe different purchasing and evaluation phases during the buying of business services, thus revealing the necessity for integration of different entities during the purchasing process. Design/methodology/approach: On the basis of a systematic analysis,...

The article analyzes the influence of company-, industry- andmarket-related variables on the cost of capital of logistics service providers, as well as on their systematic risk. Financial information has become more and more important in strategic decision making (especially in the international...

In operations and service management generating revenues is as important as reducing costs. Although logistics customer service is an important measure for executives, little research has been conducted to quantify the extent to which improvements of service levels contribute to a company's...