Themenmotivation und Gang der Untersuchung -- Methoden der strategischen Planung und Steuerung der IT in Banken -- Methoden der empirischen Sozialforschung -- Sozialwissenschaftlicher Untersuchungsaufbau -- Ergebnisse der quantitativen Analyse: Demografie der Population -- Ergebnisse der...

Financial risk management has always been a core business of banks. However, in recent years operational risks have gained in importance. This manifests itself, for example, in the New Basel Capital Accord and is similarly expressed in the Sarbanes-Oxley-Act. Due to the fact that business...