Hardesty, David M.; Suter, Tracy A. - In: Journal of Product & Brand Management 14 (2005) 2, pp. 129-136
‐and‐mortar retail external reference prices influence consumer e‐tail price expectations, price fairness, and satisfaction perceptions … more than online e‐tail external reference prices when reference prices are high. When external reference prices are low …, both online e‐tail and bricks‐and‐mortar retail external reference prices are equally effective. Research limitations …