A number of studies have shown that certain events that occur during a negotiation can alter its course. Referred to as turning points, these events are precipitated by actions taken either outside or inside the talks, having consequences for outcomes. This article reports the results of two...

We compare the impacts of two approaches to decision support, asynchronous electronic mediation and utility theory. Technical issues are discussed and the results of a multi-national experimental comparison of the approaches are reported. The comparisons were between conditions that provided...