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Customer-driven operations : aligning quality tools and business processes for customer excellence
Ahoy, Christopher K. - 2009
Persistent link: https://www.econbiz.de/10008651425
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Lean production for competitive advantage : a comprehensive guide to lean methodologies and management practices
Nicholas, John M. - 2011
Persistent link: https://www.econbiz.de/10008654593
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Corporate sigma : optimizing the health of your company with systems thinking
El-Homsi, Anwar; Slutsky, Jeff - 2010
Persistent link: https://www.econbiz.de/10003877336
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Quality management : theory and application
Mauch, Peter D. - 2010
Persistent link: https://www.econbiz.de/10003877337
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Als TQM nach Deutschland kam ... : aus der Sicht eines Zeitzeugen
Kamiske, Gerd F. - 2010
Persistent link: https://www.econbiz.de/10003945319
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Unternehmerisches Qualitätsmanagement : Bericht zur [13.] GQW-Jahrestagung 2010, Aachen ; [23. und 24. Februar...]
Schmitt, Robert (contributor) - 2010 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003945370
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Qualität, Vertrauen und Akzeptanz im Kontext der Internen Revision
Mertenskötter, Mirko - 2011 - 1. Aufl.
Persistent link: https://www.econbiz.de/10008991016
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Datenqualitätsmanagement im Customer Relationship Management
Leußer, Wolfgang - 2011 - 1., Aufl.
Persistent link: https://www.econbiz.de/10009009756
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Good products, bad products : essential elements to achieving superior quality
Adams, James L. - 2012
1. Products and quality: what is the situation?: -- Future trends: population growth and 'taste' -- An example of quality improvement -- Beyond manufacturing quality -- Global competition -- onward. Includes bibliographical references and index. -- 2. Problems in increasing product quality:...
Persistent link: https://www.econbiz.de/10009501172