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The lean six sigma pocket toolbook : a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity
George, Michael L. (contributor) - 2005
Persistent link: https://www.econbiz.de/10004800743
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Six sigma execution : how the world's greatest companies live and breathe six sigma
Eckes, George - 2005
Persistent link: https://www.econbiz.de/10004831654
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Design for Lean Six Sigma
Jugulum, Rajesh; Samuel, Philip - 2008
Persistent link: https://www.econbiz.de/10004908072
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Six sigma : the McGraw-Hill 36-hour course
Brue, Greg; Howes, Rod - 2006
Persistent link: https://www.econbiz.de/10004861685
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Commercializing great products with Design for Six Sigma
Perry, Randy Clair; Bacon, David W. - 2007
Persistent link: https://www.econbiz.de/10004880555
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Lean six sigma service : a guide to green belt certification and bottom line improvement
Taylor, Gerald M. - 2009
Persistent link: https://www.econbiz.de/10004927169
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Voice of the customer : capture and analysis
Yang, Kai - 2008
Persistent link: https://www.econbiz.de/10004931206
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Service quality : new directions in theory and practice
Rust, Roland T. (ed.) - 1994
Persistent link: https://www.econbiz.de/10000347620
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Qualität und Zuverlässigkeit : QZ : die Zeitschrift für Qualitätsmanagement und Qualitätssicherung
Deutsche Gesellschaft für Qualität - 1969-: München : Hanser; anfangs: Freiburg, Br. : Haufe - 14.1969,7/8 -
Persistent link: https://www.econbiz.de/10000362441
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Essentials of quality with cases and experiential exercises
Sower, Victor E. - 2011
Persistent link: https://www.econbiz.de/10003881349