Narrow search
Showing 81 - 90 of 589
Cover Image
Analysis of social media usage and relationship to profit margin among insurance companies
Smith, Katherine Taken; Smith, L. Murphy - In: Services marketing quarterly 42 (2021) 1/2, pp. 108-123
Persistent link: https://www.econbiz.de/10012607287
Cover Image
Denied by an (unexplainable) algorithm : teleological explanations for algorithmic decisions enhance customer satisfaction
Tomaino, Geoffrey; Abdulhalim, Hisham; Kireyev, Pavel; … - 2022 - Revised version of 2020/39/MKT
Persistent link: https://www.econbiz.de/10013175861
Cover Image
The management of a company's relational capital as part of business process
Walecka, Anna - In: European research studies 24 (2021) 3B, pp. 704-721
Persistent link: https://www.econbiz.de/10012666812
Cover Image
Relations with stakeholders in Turkey : the sample of ISE-50 index
Arslantaş, Cem Güneyt; Fındıklı, Afacan - In: Corporate governance : the international journal for … 13 (2013) 4, pp. 412-430
Persistent link: https://www.econbiz.de/10010187507
Cover Image
Marketing capabilities in the digital environment : consequences on the performance of the company
Pașcalău, Valentina-Simona - In: Oradea journal of business and economics 5 (2020) 1, pp. 106-114
Persistent link: https://www.econbiz.de/10012404508
Cover Image
Managing your most loyal customer relationships
Larson, John A.; Jaworski, Bernard J.; Larson, Jack - In: Business horizons 64 (2021) 1, pp. 141-147
Persistent link: https://www.econbiz.de/10012494576
Cover Image
Being customer-centric through CRM metrics in the B2B market : the case of maritime shipping
Fotiadis, Anestis K.; Vassiliadis, Chris - In: The journal of business & industrial marketing 32 (2017) 3, pp. 347-356
Persistent link: https://www.econbiz.de/10011662256
Cover Image
Bringing dark data into the light : Illuminating existing IoT data lost within your organization
Gimpel, Gregory - In: Business horizons 63 (2020) 4, pp. 519-530
Persistent link: https://www.econbiz.de/10012287574
Cover Image
How small service failures drive customer defection : introducing the concept of microfailures
Sands, Sean; Campbell, Colin L.; Shedd, Lois; Ferraro, Carla - In: Business horizons 63 (2020) 4, pp. 573-584
Persistent link: https://www.econbiz.de/10012287580
Cover Image
The differential treatment of women during service recovery : how perceived social power affects consumers' postfailure compensation
Cummings, Krista Hill; Seitchik, Allison E. - In: Business horizons 63 (2020) 5, pp. 647-658
Persistent link: https://www.econbiz.de/10012301448