Introduction -- Nature of conflict -- Organizational learning and effectiveness -- Conflict management design -- Intrapersonal conflict -- Interpersonal conflict -- Intragroup conflict -- Intergroup conflict -- Ethics and morality -- The measurement of conflict -- Epilogue -- Appendix A: cases...

This study investigated the relationships of emotional intelligence—empathy and social skills—of supervisors to the effectiveness of their leader role. Questionnaire data on emotional intelligence were collected in four countries (U.S., Greece, China, and Bangladesh, N = 1,184 dyads) from...

This study tested the relationships of the three dimensions of emotional intelligence (EQ) (self‐awareness, self‐regulation, and empathy) to managers’ concern for the quality of products and services and problem‐solving behavior of subordinates during conflict. The results of...

This study compared the dimensionality and possession of the bases of supervisory power and their relationships to compliance and satisfaction with supervision between the U.S. (n = 459) and S. Korean (n = 625) managers. Results indicate that the factor structure of the power bases in the S....

The five papers in this issue discuss and synthesize the diverse literature on the construct of organizational learning, characteristics of learning organizations, the relationship between individual and organizational learning, the diffusion process of knowledge from the individual to the...

The four papers in this special issue on organizational learning discuss and synthesize the diverse literature on the reframing managers' control orientations to organizational learning framework, organizational communication systems and processes as the foundations for generating and deploying...

Studies on the relationship between intelligence and behavior have traditionally focused on the analytical or academic aspect of intelligence, but there are other aspects of this construct that should be considered. In recent years, theorists such as Gardner (1999) and Sternberg (2002) have...

The study investigated the relationships of the five dimensions of emotional intelligence: self‐awareness, self‐regulation, motivation, empathy, and social skills of supervisors to subordinates' strategies of handling conflict: problem solving and bargaining. Data (N = 1,395) for this study...