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Beziehungsmarketing
25,526
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25,524
Qualitätsmanagement
16,902
Quality management
14,490
Konsumentenverhalten
9,249
Consumer behaviour
9,248
Dienstleistungsqualität
6,211
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6,202
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6,119
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6,115
Theorie
4,052
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4,035
Deutschland
3,938
Germany
3,662
Lieferantenmanagement
2,710
Supplier relationship management
2,708
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2,623
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2,623
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2,561
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2,116
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2,116
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2,002
Marketing management
1,965
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1,936
Markenimage
1,921
Brand image
1,917
Produktqualität
1,828
Product quality
1,827
E-commerce
1,787
USA
1,778
United States
1,725
Online-Marketing
1,645
Internet marketing
1,614
Kundenwert
1,573
Customer integration
1,515
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1,515
Customer value
1,498
Vertrauen
1,478
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1,449
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1,441
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5,512
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134
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3
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2,558
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1,110
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1,056
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1,056
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852
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852
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670
Dissertation u.a. Prüfungsschriften
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Ratgeber
378
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102
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78
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65
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58
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Bruhn, Manfred
191
Antony, Jiju
136
Homburg, Christian
122
Kumar, V.
82
Stauss, Bernd
66
Devadasan, S. R.
60
Huber, Frank
59
Töpfer, Armin
59
Bauer, Hans H.
58
Han, Heesup
56
Rahman, Zillur
56
Verhoef, Peter C.
55
Herrmann, Andreas
52
Talib, Faisal
52
Hollebeek, Linda D.
51
Dale, Barrie G.
48
Piller, Frank T.
47
Krafft, Manfred
45
Kamiske, Gerd F.
40
Palmatier, Robert W.
40
Smith, Alan D.
40
Hippner, Hajo
39
Shahin, Arash
39
Kumar, Vikas
38
Mattila, Anna S.
38
Zink, Klaus J.
38
Georgi, Dominik
37
Gil Saura, Irene
37
Madhani, Pankaj M.
37
Svensson, Göran
37
Cudney, Elizabeth A.
36
Wiedmann, Klaus-Peter
36
Wilde, Klaus D.
35
Belz, Christian
34
Eggert, Andreas
34
Stock-Homburg, Ruth
34
Helmke, Stefan
33
Jochem, Roland
33
Meffert, Heribert
33
Mittal, Vikas
33
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Springer Fachmedien Wiesbaden
131
Hochschulrektorenkonferenz
52
OECD
42
IGI Global
36
Verband der Automobilindustrie
33
National Bureau of Economic Research
29
Deutsches Institut für Normung
27
Deutsche Gesellschaft für Qualität
25
Books on Demand GmbH <Norderstedt>
17
Verlag Dr. Kovač
16
Shaker Verlag
15
Springer-Verlag GmbH
15
Fördergesellschaft Marketing an der Universität Augsburg
14
Haufe-Lexware GmbH & Co. KG
11
American Marketing Association
10
Carl Hanser Verlag
9
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
9
Institut für Wirtschaftsinformatik <Bern>
9
Nomos Verlagsgesellschaft
9
OECD / Environment Directorate
9
Thüringen / Landesregierung
9
Universität St. Gallen
9
World Bank
9
Gesellschaft Entwicklung, Konstruktion, Vertrieb
8
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8
RWTH Aachen
8
Rationalisierungs- und Innovationszentrum der Deutschen Wirtschaft
8
Springer Gabler <Firma>
8
Taylor and Francis.
8
American Society for Quality
7
Erich-Schmidt-Verlag
7
Forschungsgemeinschaft Qualitätssicherung
7
Gesellschaft für Qualitätswissenschaft
7
Harvard Graduate School of Business Administration
7
Institut Arbeit und Technik
7
Logos Verlag Berlin
7
Universität <Augsburg> / Lehrstuhl für BWL, Wirtschaftsinformatik,Informations- & Finanzmanagement
7
Verlag Franz Vahlen
7
Wiley-VCH
7
Deutsche Quality-Circle-Gesellschaft
6
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Journal of business research : JBR
672
Journal of retailing and consumer services
592
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
588
International journal of productivity and quality management : IJPQM
508
SpringerLink / Bücher
459
The TQM journal : the international review of organizational improvement
457
International journal of quality & reliability management
421
Industrial marketing management : the international journal for industrial and high-tech firms
419
International journal of production research
392
International journal of hospitality management
322
Total quality management & business excellence
280
International journal of production economics
255
The journal of services marketing
231
The journal of business & industrial marketing
212
The service industries journal
211
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
185
Journal of strategic marketing
176
Journal of the Academy of Marketing Science
172
European journal of operational research : EJOR
162
Gabler Edition Wissenschaft
147
International journal of electronic customer relationship management : IJECRM
147
Cogent business & management
136
International journal of contemporary hospitality management
135
Journal of marketing
128
International journal of services and operations management
126
Tourism management : research, policies, practice
126
Journal of hospitality marketing & management
123
Journal of service research : JSR
119
Journal of travel and tourism marketing
119
International journal of quality and service sciences
118
Journal of service management
114
Asia Pacific journal of marketing and logistics
110
The journal of product & brand management
110
Journal of retailing
109
The journal of brand management : an international journal
109
Marketing intelligence & planning
108
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
104
Psychology & marketing
102
Springer eBook Collection
101
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ECONIS (ZBW)
40,921
USB Cologne (EcoSocSci)
3,600
USB Cologne (business full texts)
201
EconStor
65
OLC EcoSci
29
RePEc
21
BASE
20
ArchiDok
2
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2
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91
The practice of quality management
Lederer, Phillip J.
(
contributor
)
-
1997
Persistent link: https://www.econbiz.de/10000613835
Saved in:
92
Zertifizierung und Total-Quality-Management oder "Wie erreicht man mehr Qualität ohne mehr Bürokratie?" : Tagungsband
Schnauber, Herbert
(
ed.
)
-
1994
Persistent link: https://www.econbiz.de/10000507295
Saved in:
93
TQM/Kaizen-Praxisbuch : Qualtitätszirkel und verwandte Gruppen im Total Quality Management
Heß, Martin
-
1995
Persistent link: https://www.econbiz.de/10000507907
Saved in:
94
Qualitätsmanagement : Strategien, Methoden, Techniken
Pfeifer, Tilo
-
1993
Persistent link: https://www.econbiz.de/10000340720
Saved in:
95
Standort Deutschland - zu teuer für Qualität? : elfter Deutscher Quality-Circle- und Quality-Management-Kongress 1992 ; Dokumentation ; QC
Bungard, Walter
(
contributor
)
-
1993
Persistent link: https://www.econbiz.de/10000340734
Saved in:
96
Total Quality Management : Anforderungen und Umsetzung im Unternehmen
Töpfer, Armin
;
Mehdorn, Hartmut
-
1993
-
2., durchges. Aufl.
Persistent link: https://www.econbiz.de/10000345616
Saved in:
97
Der neue Juran : Qualität von Anfang an
Juran, Joseph M.
-
1993
Persistent link: https://www.econbiz.de/10000345804
Saved in:
98
International journal of quality & reliability management
1984-: Bingley : Emerald Group Publishing Limited
;
…
-
1.1984 -
Persistent link: https://www.econbiz.de/10000351227
Saved in:
99
Total quality management : Konzeption und State of the Art
Schildknecht, Rolf
-
1992
Persistent link: https://www.econbiz.de/10000336278
Saved in:
100
The essence of total quality management
Bank, John
-
1992
-
1. publ.
Persistent link: https://www.econbiz.de/10000336589
Saved in:
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