Bemelmans, Jeroen; Voordijk, Hans; Vos, Bart; Dewulf, Geert - In: International Journal of Operations & Production Management 35 (2015) 2, pp. 178-200
Purpose – The purpose of this paper is to explore both the antecedents and the impact of a buying company having preferred customer status. Specific attention is paid to an, until now, unexplored antecedent: the buyer’s maturity as perceived by the supplier. In terms of impact, the focus is...