Introducing and positioning digital government -- The contribution of digital technologies and data to societal change -- Different theories and perspectives on digital government -- The service state -- Open and transparent government -- Smart government -- Participatory democracy and public...

This book takes stock of the past two decades of public sector modernisation in OECD countries. These years have witnessed an influx of new ideas and initiatives but how have these new ideas worked in practice? This report assesses failures and successes and identifies the challenges ahead. It...

Red tape is burdensome to companies, inhibits entrepreneurship, and reduces competitiveness. This book examines country strategies and tools for reducing red tape and the institutional frameworks set up to reduce red tape, and finds what the trends are and what strategies are working.

Singapore was ranked first for the competence of its public officials from 1999 to 2002 by The Global Competitiveness Report. While research has been done on various aspects of public administration in Singapore, there is to date no comprehensive study of the Singapore Civil Service and the...

This comprehensive review of public governance in Spain finds that it shares with other OECD countries the need for a whole-of-government approach to reform. This is especially needed given Spain’s high degree of decentralisation and institutional fragmentation throughout the public sector....

This report presents the findings and recommendations from analysis conducted by the OECD as part of the OECD-Hungary Strategic Partnership for Public Administration Reform. Through this initiative, the OECD has supported the government of Hungary in putting in place some of the key building...

This report summarises the results of the joint project of the Greek Ministry of Administrative Reform and e-Government and the OECD on measuring and reducing administrative burdens in 13 key sectors of the Greek economy.