Santhiapillai, Felix P.; Ratnayake, R.M. Chandima - In: International Journal of Lean Six Sigma 14 (2023) 7, pp. 1431-1455
Purpose This paper aims to explore knowledge work waste and defines the priorities for enhancing performance and productivity in policing and prosecution services (PPS), especially in the crime investigation process (CIP). Design/methodology/approach Using the analytic hierarchy process (AHP), a...