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Negotiated compliance at the street level : Personalizing immunization in England, Israel and Sweden
Gofen, Anat; Blomqvist, Paula; Needham, Catherine E.; … - In: Public Administration 97 (2018) 1, pp. 195-209
Persistent link: https://www.econbiz.de/10012095649
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Citizens, consumers and co-producers
Needham, Catherine - In: Kurswechsel : Zeitschrift für gesellschafts-, … (2008) 2, pp. 7-16
Persistent link: https://www.econbiz.de/10003741241
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The reform of public services under New Labour : narratives of consumerism
Needham, Catherine - 2007
Persistent link: https://www.econbiz.de/10003449638
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A declining public service ethos
Needham, Catherine - In: Modernising work in public services : redefining roles …, (pp. 75-88). 2007
Persistent link: https://www.econbiz.de/10003701843
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"I do not want to be one of her favourites" : emotional display and the co-production of frontline care services
Mortensen, Nanna Møller; Needham, Catherine - In: Public management review 25 (2023) 7, pp. 1260-1281
Persistent link: https://www.econbiz.de/10014321223