Similar Search Results

Measuring the Impact of Product Mix Heterogeneity on Manufacturing Overhead Cost

Anderson, Shannon W. - In: The accounting review : a journal of the American … 70 (1995) 3, pp. 363-388

Persistent link: https://www.econbiz.de/10007333831

RISKY BUSINESS - A new survey of internal auditors finds that trust and internal controls are core attributes of effective strategic collaborations.

Anderson, Shannon W.; Christ, Margaret M.; Sedatole, … - In: The internal auditor : journal of the Institute of … 63 (2006) 6, pp. 47-52

Persistent link: https://www.econbiz.de/10007397489

Management Control for Market Transactions: The Relation Between Transaction Characteristics, Incomplete Contract Design, and Subsequent Performance

Anderson, Shannon W.; Dekker, Henri C. - In: Management Science 51 (2005) 12, pp. 1734-1752

Using an unusually comprehensive database on 858 transactions for information technology products and accompanying services, we study how close partners who are exposed to opportunistic hazards structure and control a significant transaction. We analyze data on the terms of contracting to...

Persistent link: https://www.econbiz.de/10009218166

The Impact of Service Operations Failures on Customer Satisfaction: Evidence on How Failures and Their Source Affect What Matters to Customers

Anderson, Shannon W.; Baggett, L. Scott; Widener, Sally K. - In: Manufacturing & Service Operations Management 11 (2009) 1, pp. 52-69

Research in consumer psychology shows that customers seek reasons for service failures and that attributions of blame moderate the effects of failure on the level of customer satisfaction. This paper extends research on service operations failures by hypothesizing that attributions of blame also...

Persistent link: https://www.econbiz.de/10009218708

Implementing management innovations : lessons learned from activity based costing in the US automobile industry

Anderson, Shannon W.; Young, S. Mark - 2001

Persistent link: https://www.econbiz.de/10004680023

Sourcing parts of complex products: evidence on transactions costs, high-powered incentives and ex-post opportunism

Anderson, Shannon W.; Glenn, David; Sedatole, Karen L. - In: Accounting, organizations and society : an … 25 (2000) 8, pp. 723-750

Persistent link: https://www.econbiz.de/10006043307

The impact of contextual and process factors on the evaluation of activity-based costing systems

Anderson, Shannon W.; Young, S.Mark - In: Accounting, organizations and society : an … 24 (1999) 7, pp. 525-560

Persistent link: https://www.econbiz.de/10006050416

Factors influencing the performance of activity based costing teams: a field study of ABC model development time in the automobile industry

Anderson, Shannon W.; Hesford, James W.; Young, S.Mark - In: Accounting, organizations and society : an … 27 (2002) 3, pp. 195-212

Persistent link: https://www.econbiz.de/10006035808

Management Control for Market Transactions: The Relation Between Transaction Characteristics, Incomplete Contract Design, and Subsequent Performance

Anderson, Shannon W.; Dekker, Henri C. - In: Management science : journal of the Institute for … 51 (2005) 12, pp. 1734-1752

Persistent link: https://www.econbiz.de/10006076442

An Empirical Examination of Goals and Performance-to-Goal Following the Introduction of an Incentive Bonus Plan with Participative Goal Setting

Anderson, Shannon W.; Dekker, Henri C.; Sedatole, Karen L. - In: Management science : journal of the Institute for … 56 (2010) 1, pp. 90-110

Persistent link: https://www.econbiz.de/10008353375