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A critique of normative commitment in management research

Jaros, Stephen - In: Management Research Review 40 (2017) 5, pp. 517-537

Purpose The purpose of this paper was to critically evaluate the existing conception of normative commitment (NC; ) as having “two faces”, indebted obligation and moral duty. This paper proposes that NC should be unidimensional, and based on moral content. Design/methodology/approach Review...

Persistent link: https://www.econbiz.de/10014952730

Leader-member exchange and intent to turnover

M. Abu Elanain, Hossam - In: Management Research Review 37 (2014) 2, pp. 110-129

Purpose – Previous studies on leadership quality – staff turnover relationship – have been performed mainly in Western contexts. More empirical evidence is needed to understand the nature of the relationship between the quality of leadership and staff turnover in a non-Western context in...

Persistent link: https://www.econbiz.de/10014952764

Perceived organizational support and its outcomes

Ahmed, Ishfaq; Nawaz, Muhammad Musarrat; Ali, Ghulam; … - In: Management Research Review 38 (2015) 6, pp. 627-639

Purpose – Riggle et al. ’s (2009) research of 20 years literature (1986-2006) is the latest available meta-analysis on perceived organizational support and outcomes. There are seven years since no work has been done to see the changes in the research and its emphasis, which is the main...

Persistent link: https://www.econbiz.de/10014952774

Job satisfaction and organizational commitment

Valaei, Naser; Rezaei, Sajad - In: Management Research Review 39 (2016) 12, pp. 1663-1694

Purpose The aim of this study is to examine the structural relationship between Spector’s nine job satisfaction facets (supervision, nature of the work, communication, contingent rewards, co-worker, fringe benefits, payment, promotion and operating procedures), organizational commitment facets...

Persistent link: https://www.econbiz.de/10014952787

The roles of hotel identification on customer‐related behavior

Hwan Choi, Nak; Kim, Yen‐Soon - In: Nankai Business Review International 2 (2011) 3, pp. 240-256

Purpose – Past researches have not explored the roles of staff's hotel identification on customer‐related behaviors and the relationship between hotel identification inducing factors (trust in supervisor, job satisfaction, perceived external prestige) and hotel identification. The purpose of...

Persistent link: https://www.econbiz.de/10014954216

Effects of team leader emotional intelligence and team emotional climate on team member job satisfaction

Liu, Xiao‐Yu; Liu, Jun - In: Nankai Business Review International 4 (2013) 3, pp. 180-198

Purpose – Western research on teams has paid an increasing attention to team's emotional process and corresponding outcomes. However, there were seldom studies examining the influence mechanism of team leader emotional intelligence on subordinate outcomes in teams, and the previous studies...

Persistent link: https://www.econbiz.de/10014954408

The effect of customer orientation on frontline employees job outcomes in a new public management context

Rod, Michel; Ashill, Nicholas J. - In: Marketing Intelligence & Planning 28 (2010) 5, pp. 600-624

and organisational commitment, and how these job attitudes impact service recovery performance and turnover intentions … orientation on job satisfaction and organisational commitment, which in turn influence service recovery performance and turnover … performance and turnover intentions) has not been investigated in the context of SOEs. …

Persistent link: https://www.econbiz.de/10014946224

Does the talk affect your decision to walk

Brunetto, Yvonne; Farr‐Wharton, Rod - In: Management Decision 42 (2004) 3/4, pp. 579-600

There is an assumption that the implementation of managerialism within public sector organisations has improved the efficiency and effectiveness of their management of processes and the outcome achieved. The aim of this pilot study was to compare the impact of changes post managerialism to...

Persistent link: https://www.econbiz.de/10014932476

Organisational ethics and employee satisfaction and commitment

Chye Koh, Hian; Boo, El'fred H.Y. - In: Management Decision 42 (2004) 5, pp. 677-693

This study examines the relationship between organisational ethics and organisational outcomes based on the justice theory and cognitive dissonance theory. The sample data are derived from a questionnaire survey of 237 managers in Singapore. Results obtained from decision trees indicate...

Persistent link: https://www.econbiz.de/10014932492

Organisational effectiveness of Australian fast growing small to medium‐sized enterprises (SMEs)

Nelson, Silvia; Brunetto, Yvonne; Farr‐Wharton, Rodney; … - In: Management Decision 45 (2007) 7, pp. 1143-1162

Purpose – Small to medium‐sized enterprises (SMEs) continue to make a major contribution to the Australian economy. However, research into organisational processes within SMEs has been limited to date. This study aims to examine the links between communication processes and organisational...

Persistent link: https://www.econbiz.de/10014932791