Globalization and the ubiquitous nature of the Internet facilitate e‐commerce activities across nations. An empirical study was conducted using data from Greek and US consumers in order to obtain a better understanding of cross‐cultural e‐commerce adoption. The results give support for the...

The development and testing of an instrument for obtaining user feedback on the overall quality of B2C electronic commerce Web sites, SITEQUAL, is discussed. Using previous research in information quality and service quality as a springboard, a conceptual model and an instrument to measure Web...

This study seeks to explore the impact of e‐marketplaces on dyadic buyer‐supplier relationships in the healthcare sector. In particular it seeks to determine if the “move to the middle” hypothesis put forward by Clemons et al. will be supported in this domain. Case studies of four buying...

Purpose – Aims to provide an overall picture of the current status of business methods in e‐commerce. Design/methodology/approach – A comprehensive comparison of the business models among countries, sectors and companies is conducted. Insightful evidence on the current state of patenting...

Purpose – Anecdotal evidence suggests that the use of the external supply chain (SC) functionality offered by business‐to‐business electronic marketplaces (EMPs) results in improved efficiencies and reduced costs in supply chains. Anecdotal evidence also suggests, however, that most of the...

Purpose – This paper sets out to critique the applicability of e‐commerce staged models in explaining the progression of small and medium‐sized businesses (SMEs) in their use of internet technologies. The premise of this study is that examining the evolution of web sites over time gives us...

Purpose – This article aims to focus on raising awareness of the limitations of traditional “enterprise‐centric” views of enterprise risk management that ignore the risks that are inherited from key business and supply chain partners. In essence, enterprise systems implementations have...

Purpose – To provide a contingent framework for the classification and selection of e‐marketplaces has been developed. Design/methodology/approach – The framework is developed from a review of relevant literature and examined through conducting case studies, two of which are reported in...

Purpose – To provide a case study in the implementation of mobile technologies in an operations management environment, and viewed through a model for technology acceptance. Design/methodology/approach – This is an assessment of the technology acceptance model (TAM) through action research,...

Purpose – Interoperability standards are a crucial aspect in the development of B2B e‐business. The aim of this paper is to understand how standardisation evolves by analysing the interplay between activities and stakeholders within the process. Unlike most of the IS research that focuses on...