In this paper we study the profitability of car manufacturers in relation to industry-wide profitability targets such as industry averages. Specifically we are interested in whether firms adjust their profitability in the direction of these targets, whether it is possible to detect any such...

Building on the interpersonal evaluation theory in social psychology, this study explores the existence of a negativity bias in evaluating the helpfulness of online reviews, i.e., whether users perceive a negative review to be more helpful than a positive review. An analysis of 7659 book reviews...

In this paper we explore the opportunities for exploiting mobile technology in business processes. The paper addresses this research question by exploring the issues both conceptually and empirically. Our main aim in this paper is to develop an opportunity discovery framework to assess to what...