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Management-Handbuch Electronic Commerce : Grundlagen, Strategien, Praxisbeispiele
Hermanns, Arnold (ed.) - 1999
Persistent link: https://www.econbiz.de/10000683041
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Management-Handbuch Electronic Commerce : Grundlagen, Strategien, Praxisbeispiele
Hermanns, Arnold (ed.); Sauter, Michael (contributor) - 2001 - 2., völlig überarb. und erw. Aufl.
Persistent link: https://www.econbiz.de/10001550533
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Internet & Electronic Business : Herausforderung an das Management
Meier, Andreas (ed.) - 2001
Persistent link: https://www.econbiz.de/10001532553
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Loyalty marketing for the internet age : how to identify, attract, serve and retain customers in an E-commerce environment
Sindell, Kathleen - 2001
Persistent link: https://www.econbiz.de/10004731949
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CRM at the speed of light : essential customer strategies for the 21st century
Greenberg, Paul - 2004 - 3. ed.
Persistent link: https://www.econbiz.de/10004796319
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Customer relationship management
Peelen, Ed - 2006 - 2. ed.
Persistent link: https://www.econbiz.de/10004508499
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Customer relationship management : perspectives from the marketplace
Knox, Simon (contributor) - 2003
Persistent link: https://www.econbiz.de/10004661749
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Managing working with the public
Goss, Sue (contributor) - 1999
Persistent link: https://www.econbiz.de/10004747586
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Customer relationship management
Peelen, Ed - 2005
Persistent link: https://www.econbiz.de/10004826675
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Designing the customer centric organization : a guide to strategy, structure, and process
Galbraith, Jay R. - 2005 - 1. ed.
Persistent link: https://www.econbiz.de/10004828103