The proliferation of new information technologies throughout the world has raised some important questions for policymakers as to how developing countries can benefit from their diffusion. This important volume compares the advantages and disadvantages of the IT revolution through detailed...

Understanding and using ICT is critical for increasing effectiveness of the public sector, improving access to public services, enhancing transparency and engage- ment of various stakeholders in public decision-making processes. At the same time, utilization of new emerging technologies such as...