This paper identifies view points of the Palestinian telecommunications sector's stakeholders with regard to regulatory independence and analyzes reasons behind the rejection of the 2009 Telecommunications Law that establishes an independent telecommunications regulatory authority. It sheds a...

This paper investigates Palestine's institutional foundations in order to decide on the most appropriate telecommunications regulatory system. It is based on the work of Levy and Spiller's institutional endowment framework. Comments and adjustments to the framework are also discussed and...

This paper discusses regulatory design in unstable states. It focuses on the regulatory attributes of the regulatory authority. The paper analyzes three unstable states (Kosovo, Lebanon and Palestine) and offers a set of policy recommendations for additional and essential safeguards that shall...

This paper investigates Palestine's institutional foundations in order to decide on the most appropriate telecommunications regulatory system. It is based on the work of Levy and Spiller's institutional endowment framework. Comments and adjustments to the framework are also discussed and...

This paper discusses regulatory design in unstable states. It focuses on the regulatory attributes of the regulatory authority. The paper analyzes three unstable states (Kosovo, Lebanon and Palestine) and offers a set of policy recommendations for additional and essential safeguards that shall...

This paper discusses regulatory design in unstable states. It focuses on the regulatory attributes of the regulatory authority. The paper analyzes three unstable states (Kosovo, Lebanon and Palestine) and offers a set of policy recommendations for additional and essential safeguards that shall...

This paper identifies view points of the Palestinian telecommunications sector's stakeholders with regard to regulatory independence and analyzes reasons behind the rejection of the 2009 Telecommunications Law that establishes an independent telecommunications regulatory authority. It sheds a...

This paper investigates Palestine's institutional foundations in order to decide on the most appropriate telecommunications regulatory system. It is based on the work of Levy and Spiller's institutional endowment framework. Comments and adjustments to the framework are also discussed and...

Back in 1999 the legendary US business guru Fred Reichheld exclaimed It is not how satisfied you keep your customers, its how many satisfied customers you keep. Customer satisfaction and customer loyalty are the best predictors of customer retention. There exists an interaction between the...

Die Einschätzung der Qualität von wissenschaftlicher Forschung ist sowohl für die Forschungsgemeinde als auch für die Öffentlichkeit wichtig. Trotz der Kritik ist eine quantitative Beurteilung notwendig. In der Wissenschaft spielen die Zitate und die daraus abgeleiteten Impaktfaktoren eine...