A sharing economy enables peer-to-peer (P2P) exchanges of goods and services, benefitting everyone. As traffic congestion and fuel costs continue to rise, bicycle-sharing has gained popularity among citizens as a means of transportation. In recent years, scholars have focused on understanding...

The popularity of social media for business and marketing is on a definite rise. Although researchers are increasingly studying various aspects of SNS (social networking sites) marketing and e-commerce, there are still few studies into the impact of Instagram due to the relatively new nature of...

Purpose – Misrepresenting the nature of an accident to obtain insurance money for a loss not covered by the insurance policy is definitely unethical and will cause serious harm to insurers. The purpose of this paper is to investigate this issue and examine the impacts of insurance coverage and...

Purpose – Innovation has attracted considerable interest in recent years in improving competitive advantage for both profit and nonprofit organizations. Service innovation offers the potential for substantially improving the performance, but performance gains are often obstructed by users'...