Purpose – Based on customer value-based and social exchange theories, the purpose of this paper is to hypothesize and examine the relationships between salespeople entrepreneurial behaviors (innovativeness, proactiveness, and risk taking) and customer trust in, satisfaction with and commitment...

The purpose of this study is to empirically examine the role of managerial traits (need for achievement, tolerance for ambiguity, conformity, and individualism) in advancing market orientation and in turn business performance. The sample of the study consisted of 262 bank branch managers in...

The study examines consumer online shopping attitude and intention and their antecedents in Qatar, one of the strongest economies in the world. Commonly used determinants of consumer online shopping attitude and intention in the literature are selected namely usefulness of online shopping,...