O'Cathain, Alicia; Goode, Jackie; Luff, Donna; … - In: Social Science & Medicine 61 (2005) 8, pp. 1761-1771
NHS Direct is a 24Â h telephone helpline established in England and Wales, UK to offer advice and information for people about health, illness and the National Health Service (NHS) so that they are better able to care for themselves and their families. In 2001/2002 we undertook in-depth home...