This paper showcases ways in which contact data can provide useful auxiliary information to study non-response and devise new strategies for statistical adjustment and fieldwork specification in cross-national surveys. We propose a typology of the processes generating contact data and discuss...

It is common practice to adapt the format of a question to the mode of data collection. Multi-coded questions in self-completion and face-to-face modes tend to be transformed for telephone into a series of ’yes/no’ questions. Questions with response scales are often branched in...

This paper examines the role of interviewers' experience, attitudes, personality traits and inter-personal skills in determining survey co-operation. We take the perspective that these characteristics influence interviewers‟ behaviour and hence influence the doorstep interaction between...