López-Figueroa, Julio César; Lagarda-Leyva, Ernesto A.; … - In: Businesses 4 (2024) 1, pp. 39-52
The need to update an enterprise quality management system (QMS) seems to be more urgent each time. Without adequate updating, the system may not be capable of responding to market changes, generating delivery delays and increasing customer costs and losses instead of allowing industries to...