Purpose – The purpose of this article is to set out the ways in which pharmaceutical company Boehringer Ingelheim embedded a strengths-based approach to the assessment and development of field-based staff during a period of structural and culture change. It provides an overview of how...

Purpose The purpose of this research paper is to detail the roles that managers can play in engaging their direct reports. Design/methodology/approach APQC conducted an online survey of 252 participants – representing different generations, job levels and organizations of varying sizes and...