Purpose – The purpose of this paper is to chart the process of culture change within Durham National Savings, both before and after the public-private partnership (PPP) of the organisation, and to examine dissent – in its many forms – as a dimension of employee resistance....

Purpose – The purpose of this short paper is to introduce the special issue and outline its major themes. Design/methodology/approach – The control-resistance literatures are described, and the necessity for field-led empirical accounts is amplified, as a precursor to introducing the...

Purpose – The purpose of this paper is to identify the most potent internal resources of a firm that contribute to the CSR agenda. Design/methodology/approach – The study adopts a quantitative approach to analyze Malaysian companies. A scorecard is devised according to the Global Reporting...

This paper aims to address the growing need for new standards in the management of two major risks financial entities face - credit risk and liquidity risk, in the context of this phenomenon extremely large and complex called globalization, by identifying risks, analyzing them and presenting...

Purpose – The purpose of this paper is to integrate cultural value management into the high level of human resource management to propose a new direction of strategic human resource management (SHRM) development through management by the values (MBV) concept. Design/methodology/approach –...

Purpose – Good stakeholder relations are crucial for the corporate image and reputation of modern organisations. One important management tool for use in successfully establishing good stakeholder relations involves management conversations. Until now these conversations have not been...