insecurity to employee’ innovation on the one hand and safety outcomes on the other. Furthermore, these relationships are …

Purpose – There is evidence for major positive effects of knowledge transfer and innovation diffusion on economic … and innovation diffusion between firms, and this literature may serve as a microfoundation for understanding the role of … and innovation. The purpose of this paper is to outline some foundations of endogenous (externally driven) growth models …

responsible financial innovation, and to predict what the financial services industry may expect in coming months. Design … its initiative to support responsible financial innovation and CFPB Director Richard Cordray’s speech at the Money 20 …/20 conference. The article also discusses the OCC’s release of a framework for its “Innovation Initiative”, providing insight to how …

fields in new service development (NSD) and service innovation research, and, secondly, to discuss future research … opportunities. Design/methodology/approach – The literature review is based on a search for “service innovation” and “NSD” in titles …

Purpose – The purpose of this paper is to propose a service development process that is adapted to manufacturing …. Design/methodology/approach – The paper looks at new service development (NSD) literature and argues for a rationale to study … four‐stage service offering development framework is presented. Critical aspects of NSD in a manufacturing context are …

service innovation differs from technology/product innovation in terms of protection, and how this shows in collaborative … innovation activities. Design/methodology/approach – The paper offers a literature review combining discussion related to service … the aspects of collaborative service innovation. Findings – The results indicate that characteristics separating service …

services and will expand the scope of service innovation research.  …Purpose – The purpose of this paper is to gain insight into firms' innovation competencies and to develop an instrument … to examine the key innovation competencies that contribute to integrated services. Design/methodology/approach – Data …

innovation and applies a dynamic capabilities view (DCV) of firms for managing service innovation. Design …/methodology/approach – This theoretical paper offers a conceptual framework for managing service innovation by proposing six dynamic service … innovation capabilities. This framework builds on and is integrated with a model of service innovation that covers the possible …

‐to‐business service industry. It is motivated by the observation that small and medium‐sized service firms' proxy to customers may lead to … incremental service improvement in response to customer requests for customization and improvement, but may derail programs for … more innovative services. Design/methodology/approach – A survey among 217 small and medium‐sized service firms is used to …