' and 'lag' indicators of contract performance. We propose a survey to map the metrics to be used for different outsourcing …As the nature of IS outsourcing contracts has changed from simple cost saving projects to strategic initiatives, the …. We adapt the Balanced Scorecard framework to apply in outsourcing contracts, arguing for a comprehensive mix of 'lead …

firm, we find little support for the existing theories on FDI and outsourcing that focus on contract incompleteness and the … direct investment (FDI) versus foreign outsourcing. We exploit the coexistence of two regulatory trade regimes for export …

, this paper explores the ways that managers of outsourcing firms envisage ‘connectivity.’ Over the course of 41 interviews … contradictions embedded into the ways in which people speak about connectivity in the Kenyan outsourcing sector, we can learn much … into being: a set of spatial imaginaries that conveniently support a national development strategy of remaking Kenya in the …

As IT outsourcing services are crossing path with cloud computing services in the new dawn of cloud computing era …, there is a lacking of research and framework to explain how IT outsourcing service provider will intend to adopt cloud …

This paper is a survey of recent contributions to, and developments of, the relationship between outsourcing …, efficiency and productivity growth in manufacturing and services. The objective is to provide a thorough and up-to-date survey …-specific modelling are discussed. Second, we survey the econometric approach to efficiency analysis. The issues of modelling …

Online outsourcing involves outsourcing of tasks from clients to workers all over the world via digital platforms like … agencies are starting online outsourcing initiatives that try to offer access to these digital livelihoods to marginalised … research reported here undertook case study analysis of online outsourcing projects in Pakistan.Supported by the sustainable …

Outsourcing is a global phenomenon not only to remain competitive but also to survive in the fast changing environment … outsourcing. It is difficult to generalize the theories and practices underlying the practice of outsourcing in healthcare. On the … other hand, it is very difficult to closely measure the benefit of outsourcing, particularly in healthcare, as it is not …

. The IT-enabled business process outsourcing (BPO) industry provides an ideal setting to study returns to human capital …