Intro -- Contents -- Eight Lessons -- Establish Leadership Development as an Organizational Priority -- Define Desired Leadership Values and Behaviors -- Formally Assess Career Potential of Employees -- Emphasize Speed and Diversity in Leadership Development -- Create Structured Leadership...

Despite the increasing interest in universal health care, little is known about the optimal way to finance, design, and implement it. This paper attempts to fill this gap by providing some general policy recommendations on this important issue. While most of the paper addresses the Eastern...

A focused review of RAND Health research identified small ideas that could save the U.S. health care system 13 to 22 billion per year if successfully implemented. They include changing payment policy for emergency transport and greater use of 4 generic drugs. Small ideas do not require systemic...

Board selection -- Physicians on boards -- The chair and the executive committee -- CEO board participation, succession planning, and selection -- Defining purpose and setting direction -- Measurement : establishing and maintaining standards -- Board appraisal and development -- CEO appraisal...

Intro -- Contents -- Foreword -- Preface -- Acknowledgments -- An Introduction to Healthcare Marketing -- The Marketing Process -- Marketing Research and Planning -- The Dollars and Sense of Marketing -- Market Positioning and Strategy Development -- The Promotional Toolbox -- The Changing...

Intro -- Contents -- Foreword -- Preface -- Acknowledgments -- LEADERSHIP IN HEALTHCARE -- The Leadership Imperative -- The Values-Based Definition -- The Senior Leader Challenge -- PERSONAL VALUES -- Respect in Stewardship -- Ethics and Integrity -- Interpersonal Connection -- Servant...

The increased use of the Internet has suggested that there may be many advantages to both suppliers and consumers in using e‐commerce in a Web‐based environment. However, numerous concerns and disadvantages have also been expressed, mainly in the academic literature. The importance placed on...

This article summarises research that explored the way that policy has worked in UK mental health services over the last 20 years. It constructs a framework for analysing three stages of policy making, namely: policy initiation, policy formulation and policy implementation. Three levels of...

Risk assessment is one of the major steps in the audit‐planning process. The increase in the number of incidents of auditors′ negligence has focused attention on this important step. Risk is defined in a statement by the Internal Auditing Standards as “the possibility that an event or...

One of the major components of an audit plan is risk assessment. Risk factors vary among organizations, and internal auditors must review their own organizational cultures to determine audit exposure. In order to minimize the risk, the internal audit department must develop an audit plan that...