Purpose – To provide a framework for risk assessment of offshore IT outsourcing. Design/methodology/approach – Based on … review of recent literature, this paper has identified major risk categories of offshore IT outsourcing, discussed various … – Provides a general framework and a check‐list of the major risk factors related to offshore IT outsourcing. Research …

Purpose – This research paper aims to identify and rank critical issues in IT outsourcing relationships. Design … and survey. Case studies were conducted in three IT outsourcing relationships: ABB‐IBM, SAS‐CSC, and RR‐EDS. Findings … data to test expectations. Originality/value – This paper demonstrates that a holistic approach to IT outsourcing is needed …

Purpose – The purpose of this research paper is to present a maturity model for IT outsourcing relationships. Design …/methodology/approach – Based on organizational theories and outsourcing practices, this research identified cost stage, resource stage and … partnership stage as maturity stages in outsourcing relationships. Findings – First, relationships focus on economic benefits …

Purpose – The present paper has as its aim to deepen in the study of information systems offshore outsourcing …, proposing three essential steps to make this decision: weighing up the advantages and risks of offshore outsourcing; analysing … statistics coming from different sources (consultants, the press, public institutions, etc.). Findings – Offshore outsourcing has …

a selection of variables which can help them evaluate outsourcing decisions. Design/methodology/approach – A range of … established theories, which addressed outsourcing decisions, are identified. The major determinants of global outsourcing were …, a weighted score index was used to demonstrate how the variables can be used to evaluate outsourcing decisions. Findings …

Purpose – The purpose of this paper is to identify information needs in the outsourcing lifecycle, and to prioritize … three‐round Delphi study was conducted, where 17 and 16 outsourcing experts answered, respectively. Findings – The … theory and practice. Practical implications – This involves documentation of information needs in the outsourcing lifecycle …

capability on outsourcing, and the influence of relational capability as a moderating variable between outsourcing and internal …. Design/methodology/approach – This work analyses the outsourcing process in a representative sample of firms operating in a … a negative effect on outsourcing while relational capabilities have a positive effect. They also show that, the greater …

Chinese setting in which logistics outsourcing is in a relatively early developmental stage. The uniqueness of Chinese culture … – The findings demonstrated how logistics providers can improve customers' trust in logistics outsourcing relationships. The … study that investigates the logistics outsourcing relationship in China, a rapidly growing economy. The results offered …