To understand the role that human factors play in major aviation accidents, it is important to look at the organization that people work in and the management that they work under. A method for building an effective safety management system for airlines is developed that incorporates...

Although air transport has a good safety record, public perception often focuses excessively on accidents. Safety is affected by many factors such as management, operations, maintenance, environment, aircraft design, and air traffic control. Quantitative measurement of the airline safety index...

This study develops a non-additive model for evaluating and improving the service quality of airlines and compares its results with the conventional additive method. Service quality is a composite of various attributes and many in a system have inter-dependent characteristics that may not be...

This study applies a modified VIKOR method to improve service quality among domestic airlines in Taiwan. Our model allows decision-makers to understand the gaps between alternatives and aspired-levels in practice. A large sample is used to establish a complete service quality evaluation...

This paper, based on the viewpoints of both the passengers and the operator, uses a multi-objective utility function to formulate an effective bus transportation system. The utility function is composed of six factors of passenger concern including riding time, waiting time, degree of...

This paper applies fuzzy set theory to the Cox, Ross and Rubinstein (CRR) model to set up the fuzzy binomial option pricing model (OPM). The model can provide reasonable ranges of option prices, which many investors can use it for arbitrage or hedge. Because of the CRR model can provide only...

Purpose – The invention and use of mobile commerce (m-commerce) technology have progressed in recent years. In small to medium-sized enterprises (SMEs), the decision to implement business-to-business m-commerce is a multiple-criteria decision analysis problem that involves both qualitative and...