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Purpose This cross-disciplinary, empirical study aims to examine the phenomenon of organizational opinion leadership. Extant research concerning social capital and both referent and expert power suggests that informal opinion leaders within an organizational setting have the ability to influence...
Persistent link: https://www.econbiz.de/10014787920
Purpose – The study was conducted with the aim of discovering the factors which maximally discriminate between those employees who intend to leave the organization and those who intend to stay with the organization. The primary motive was to find those factors which are strong predictors of...
Persistent link: https://www.econbiz.de/10014788086
Purpose – The purpose of this paper is to explore the effect of calculative, affective and normative commitment on bank employee-customer rapport and customer satisfaction. The mediating effect of rapport between each of the three types of commitment and customer satisfaction is also examined....
Persistent link: https://www.econbiz.de/10014761123
Purpose – The purpose of this paper is to look at the issue of perceived ease of use of a web‐based customer relationship management system and consider the role of organizational commitment as a possible antecedent. Design/methodology/approach – Data for this study were collected from...
Persistent link: https://www.econbiz.de/10014882929
, the study examines the moderating role of Islamic work ethics on the association between organizational commitment and … an explaining variable. In addition, Islamic work ethics was found to strengthen the association of affective and … normative commitment with knowledge sharing. However, Islamic work ethics was found to weaken the association between …
Persistent link: https://www.econbiz.de/10014743983
Purpose – The extremely competitive and globalized business environment directs organizations to rely on human capital to be innovative. Committed employees are needed for organizations to foster innovative behaviors. The purpose of this paper is to examine the relationship between three forms...
Persistent link: https://www.econbiz.de/10014674354
Purpose The purpose of this paper is to shed light on the impact of organizational commitment (OC) on the intrapreneurial behaviour of the employees in higher educational institutes (HEIs) of Pakistan. Design/methodology/approach This paper opted the empirical study using the survey approach....
Persistent link: https://www.econbiz.de/10015040353
Purpose – The purpose of this paper is to examine the relationship among transformational leadership, pride in being a follower of the leader, and organizational commitment, as represented by affective and normative commitment. Design/methodology/approach – Data were collected from two...
Persistent link: https://www.econbiz.de/10014924906
Purpose The aim of this study is to examine the structural relationship between Spector’s nine job satisfaction facets (supervision, nature of the work, communication, contingent rewards, co-worker, fringe benefits, payment, promotion and operating procedures), organizational commitment facets...
Persistent link: https://www.econbiz.de/10014952787
Persistent link: https://www.econbiz.de/10011283717