Internet use by insurance firms for online sales of their products and services has been the topic of many analyses. Large consulting firms such as Price/WaterhouseCoopers, Deloitte & Touche and Booz-Allen & Hamilton have studied the so-called "lag"" experienced by the insurance industry as far...

The penetration and performance of free software is raising issues regarding its true capacities and, particularly, the desirability of choosing it. It is from this perspective that the Linux Migration Project was launched within the Sous-secrétariat à l'inforoute gouvernementale et aux...

La percée et les performances des logiciels libres incitent de plus en plus au questionnement sur leurs réelles capacités et surtout sur l'opportunité de les choisir. C'est dans cette perspective que le projet de migration vers la suite bureautique sous Linux a été lancé au...

The penetration and performance of free software is raising issues regarding its true capacities and, particularly, the desirability of choosing it. It is from this perspective that the Linux Migration Project was launched within the Sous-secrétariat à l'inforoute gouvernementale et aux...

The emergence of e-commerce has caused changes in the companies distribution policies as well as in the clients' expectations. The use of Internet to directly sell products and services to consumers has become an adopted option for a number of companies. However, some disadvantages are related...

A clear success! Unprecedented participation levels! A fruitful partnership! Year: 2003

Electronic commerce development, especially since the emergence of direct Internet sales to customers, often comes with the prevailing opinion that, in order to preserve their market share, firms must develop abilities to sell on-line. However, in practice, companies often mention the fear of...

L'intérêt pour les logiciels libres de bureautique, bien que relativement tardif par rapport à celui porté aux autres types de logiciels libres, croît très rapidement. Et ce, du fait que ce sont de grandes organisations, en particulier des administrations (municipales, régionales,...

More than ever private and public organizations are seeking strategies which would enable them to offer quality products and services to their clients while increasing their effectiveness and efficiency. At CIRANO, a team of researchers defined a framework to analyze strategies which would allow...

The implementation of large software packages is becoming increasingly common in organizations nowadays. While they can generate important benefits, these projects also entail risk. Many of these projects have caused large financial losses and have failed to realize the promised benefits. This...