A service provider firm in an outsourcing relationship is distinct from a typical firm because it is not a stand alone …, rent, energy consumption cannot appropriately determine a Business Process Outsourcing (BPO) firm's productivity. Academic … perspective of the host country, the sourcing firm, the global outsourcing industry and of course the service provider firm. In …

A corporation's offshore outsourcing may be seen as the result of a discrete, strategic decision taken in response to … in which the offshore outsourcing of a corporation goes through a sequence of stages towards sourcing for innovation …. Initially, a corporation's outsourcing is driven by a desire for cost minimization. Over a period of time the outsourcing …

outsourcing and the lowest in foreign vertical integration. We find that robot adopters fragment their production further by … probability of adoption intensifies the effects on outsourcing and weakens the effects on vertical integration. In contrast to …

macroeconomic forces, domestic and offshore national policies, industry dynamics, and firm-level offshoring capabilities driving … today's offshoring decisions. The analysis exploits findings from the Offshoring Research Network (ORN) project. By taking a … dynamic and multilevel perspective on next-generation offshoring, this paper may inform both firm-level strategies and …

Offshore outsourcing of administrative and technical services has become a mainstream business practice. Increasing … commoditization of business services and growing client experience with outsourcing have created a range of competitive service … delivery options for client firms. Yet, data from the Offshoring Research Network (ORN) suggests that, despite increasing …

Offshoring of services (OS), commonly defined as the international relocation of service activities that companies …